Unified Admin & Operations Portal

• Consolidate all internal operational workflows into a single, secure command center
• Reduce UI drift between the consumer-facing product and internal tooling
• Enforce HIPAA-compliant access controls so staff only see PHI/PII relevant to their role
• Provide real-time operational visibility through dashboards spanning all applications
• Accelerate internal tooling development by reusing the existing shared component library

The client's engineering team was managing fragmented operational workflows spread across spreadsheets, third-party admin tools, and manually written scripts. As the platform scaled, this patchwork approach created compliance risks around PHI/PII access, made onboarding new operations staff a multi-week project, and left engineering constantly context-switching between customer work and internal fire drills.

We extended the existing Turborepo monorepo to house the Admin Portal as a first-class application, not an afterthought. The admin app consumes the same shared UI packages as the consumer app, so every interface stays pixel-perfect with the main product. RBAC was built from the data layer up: Postgres row-level security policies make unauthorized data access structurally impossible instead of relying on application-level guards alone.

The Admin Portal runs on a shared component library that cut UI drift between the consumer app and internal tools by about 40%. High-performance data grids and cross-application dashboards give ops staff visibility without exposing PHI/PII beyond what their role requires. Access controls are enforced at both the database level (RLS policies) and the application level to meet HIPAA requirements.

Onboarding new ops staff dropped from weeks to days because the interface was already familiar from the consumer app. The compliance team got an auditable access log for every PHI record viewed. Because the admin portal reused shared components, it shipped in half the estimated time. Feature requests that used to require custom scripts now get delivered as polished UI in a single sprint.